Hey skaters! At Beyond Skate Sales Shop, we’re all about keeping your ride smooth—both on and off the board. Born from the streets and built for the global skate community, we’ve put together this FAQ to answer your top questions fast. Whether you’re tweaking your setup or just getting started, we’ve got your back. Dive in and if you don’t see what you need, hit us up at [email protected]. Keep skating, keep pushing!

Product Questions

What brands do you carry for skateboarding gear?
We stock a wide range of trusted brands to fuel your skate life, including Adidas Skateboarding, Asics Skateboarding, Converse CONS, DC Shoe Co., and more. From decks and footwear to accessories like bearings and hardware, we’ve got gear that’s tested by our team to handle the grind.
Do you offer complete skateboards for beginners?
Absolutely! Check out our “Completes” section for ready-to-ride setups perfect for park rookies or anyone looking for a hassle-free start. We focus on quality and durability, so you can focus on nailing those tricks.
Are your products tested for quality?
Yes! Every product is tested by our crew of skaters to ensure it lasts through sessions and slams. We’re skaters serving skaters, so we only offer gear that we’d ride ourselves.

Shipping & Delivery

Where do you ship to, and how long does delivery take?
We ship worldwide to skaters everywhere (excluding Asia and select remote areas). After placing your order, our team processes it in 1-2 days. Then, choose your shipping style:
– Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 days after dispatch—ideal for when you need gear fast.
– Free Shipping (on orders over $50): Via EMS, delivered in 15-25 days after dispatch—perfect for saving cash without sacrificing reliability.
Do you offer free shipping?
For sure! Orders of $50 or more qualify for free shipping via EMS. It’s our way of giving back to the skate community and keeping premium gear accessible to all riders.
Can I track my order?
Definitely. With carriers like DHL, FedEx, and EMS, you’ll get reliable tracking info so you can follow your gear’s journey right to your doorstep. No surprises, just smooth delivery.

Returns & Exchanges

What is your return policy?
If something isn’t right, you have 15 days from the delivery date to initiate a return. We make it stress-free—just contact us at [email protected], and we’ll guide you through the process. Our goal is to support you, no hassles.
Are there any items that can’t be returned?
For safety and hygiene reasons, items like helmets or used gear may not be eligible. Check the product details or reach out to us for specifics—we’re here to help.

Payment & Accounts

What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for quick and secure checkout. No hidden fees—just straightforward payments so you can get back to skating.
Do I need an account to place an order?
Nope, you can checkout as a guest. But creating an account lets you track orders faster and score deals—like our year-round Black Friday savings that keep the stoke alive.

General Support

How can I contact customer service?
Hit us up at [email protected] for any questions about orders, shipping, or gear. We’re based at 1151 Metz Lane, San Diego, US 92123, and we respond fast because loyalty is everything in skate culture.
Do you have deals or discounts?
Yeah! We run Black Friday deals all year long, plus free shipping on orders over $50. Stay tuned to our site for updates—we’re always looking out for the skate community.

Need more help? Email our crew at [email protected] or visit our shop online. We’re here to keep you rolling!